Inform Yourself When Buying Online

I have been shopping online via auction venues, independent merchant sites and the recognized “big box” online stores for years and I can honestly say that there was only one time when I was close to being ripped off. I know of others who have had significantly more difficult transactions and when discussing their situations, there are definite commonalities. I believe that information is power. Being an informed shopper and clear communication ahead of time will help you avoid some common pitfalls.

Situation: Too Good to be True – It’s human nature to believe that you just happened to find that one special item that no one else has spotted for 5% - 10% of it’s value. You are tempted to bid on the item or buy it thinking “it’s a Steal!”

Response: Don’t do it! Keep looking for an item you want at a price that seems consistent with it’s value (with some savings)

Situation: Too Little Information, You Fill In the Blanks – Each year there are countless people ripped off because they buy an item and assume the lack of information on the description is a lazy seller. The best example is the people who paid over a $1000 for a box – original packaging for some high-selling item. Not the item itself, just the box it came in. This is of course deceptive and fraudulent, none-the-less the Buyer doesn’t find out until they have paid good money and the empty box is delivered to their door.

Response: Ask questions of the Seller regarding the missing information, request proof of authentication if the claim is that it’s an “authentic item” or a serial number if it’s a high end electronic. Use the sellers responses to judge if you feel confident in their business practices.

Situation: Bait and Switch Payment Methods – Seller/Site has their payment method identified, then suddenly they’re having problems with Paypal or their Merchant account and they will only accept a Western Union payment or Money Order or Cashiers Check.

Response: Again, don’t do it! If a Seller changes their payment method that they have posted at the time of your purchase, they have in essence changed the terms under which you were willing to buy.

These are just a few examples of the potentially disappointing online shopping transactions that an un-informed Buyer can experience. Most can be avoided by carefully reading the auction or description of the item for sale and asking questions. If the seller does not get back with you with a reasonable response, don’t do business with them.

I will write more in the future, as well as contact information of who and when to contact legal agencies if the need arises. In the mean time, be a safe shopper and be informed; it’s fun to shop online when you feel confident in your ability to spot a scam.